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There have been many changes in the IT industry since Tomorrow’s Office
started out in 1982. However, one thing that hasn’t changed is our commitment to
service and support, just ask our customers.
Not only do we make the promise but our team make the commitment be it within
working hours or unsociable hours, Tomorrows Office will be there to support you
come what may.
We offer a wide range of services from data recovery and computer repairs to
network installation and support. Our support contracts range from basic
hardware maintenance and remote support (via VPN) to full managed services where
we become your “IT department”. In short, we provide an affordable service to
minimize the disruption to your business caused by computer failure.
- Viruses
- Spyware
- Storage volumes
- system updates
- policies
- additional users
- backup integrities
- System optimisation
Click here to see a running example of our “Marlin” monthly reports mailed to
your company.
By contracting our engineers to attend your site on a regularized basis we
are able to ensure that your systems run smoothly and reliably.
These on-site contracts are ideal for companies with server based systems with
10 or more pc’s negating the need for an iT technician to be employed by the
customer.
Many customers opt for either half a day or one full day per month and these
are operated at our clients sites ranging in size from 10 to 120 users.
Extra benefits to the customer include automatic inclusion of the monthly
remote support contract at no extra charge and no time deducted for travel by
our engineers – on site time means exactly that!
Companies and professional practices retain the services of Tomorrows Office
under SLA terms by purchasing block time in advance. This allows the customer to
call off engineering time at times when they are most needed ensuring that the
policies undertaken by Tomorrows Office are adhered to under the SLA agreement.
Examples of this include companies with their own IT departments that require
a higher level of technical support that can be provided on an on-call basis
when the situation requires it such as mission critical occasions, disaster
recovery planning and holiday cover.
With our engineering workshop undertaking walk in and contract work at our
head office in Farsley, rates start as little as £35 per hour for repair work on
any type of computer or peripheral.
Data recovery
In house lab work involving data recovery utilizing the very best American
hardware and software available on the market starts at £50 per hour after a
free diagnosis
Engineering call-outs
For customers without contracts with Tomorrows Office, we operate a team of
engineers that attend customers sites on a call out basis at £50 per hour where
repairs and support are undertaken at the clients premises on a call- off basis.
Re-active insured maintenance.
Common in the 90’s, this form of maintenance is risk based cover where we
underwrite the costs of repairs. Popular with the customer who wishes to budget,
yet have peace of mind for their IT support.
Tomorrows Office will ensure that the cost of all repairs and support to an
iT system are met by ourselves, with the exclusion of accidental or malicious
damage.
Typical example would be a modern small server network of 5 computers and
server would cost £595 per year to insured maintenance.
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